Every project we take on follows the same sequence — from the brief and supplier shortlist to samples, production follow-up and delivery. Here is what happens at each stage, and why.
Most sourcing problems do not start in the factory. They start earlier, with a brief that leaves too much open: a finish described as “light oak”, a tolerance that is never written down, a delivery date that does not allow for production. That is why every project we take on begins with the same step — agreeing exactly what is being bought, for which market and on what schedule.
The brief
Together with the client, the architect or the procurement team, we define the product, quantities, the technical and regulatory requirements of the destination market, the budget and the date the goods are needed on site. Wherever possible, the specification refers to drawings, standards and reference samples rather than descriptions.
Supplier shortlist
Against that brief we identify manufacturers whose capacity, certifications and export experience match the job, and request comparable offers. A lower unit price means little if the factory has never shipped to Europe or cannot provide the documentation the market requires.
A lower unit price means little if the factory cannot provide the documentation the market requires.
Samples and approval
Before production, the client approves physical samples — a stone slab, a tap finish, a fabric swatch. The approved sample becomes the reference against which the whole order is later inspected.
Production and inspection
During production we stay in contact with the factory, follow the agreed schedule and arrange inspection before loading. A deviation found in the factory costs a fraction of what it would cost to discover on site.
Delivery and documentation
Finally, we coordinate packaging, transport and the documentation needed for customs and for the client’s own records — so that the goods arrive on site as specified, labelled and ready to install.
